The relationship between a client and their chosen veterinary practice is a unique one that requires understanding on both parts of what we expect from each other to achieve the best care for your pets. The RCVS have produced a very useful poster detailing this partnership, helping us to understand each others expectations.
“By stating the expected parameters around which the client-practice partnership should be based, the poster helped to remind clients about their own responsibilities as animal owners, whilst reassuring them as to the standards of service and professionalism the practice team provided.- Director of Communications RCVS Ian Holloway
Thank you for putting your trust in Astonlee.